Shipping policy

Order Processing

All orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day. Once your order has been shipped, you will receive a confirmation email with your tracking number.

Shipping Times

We proudly ship to customers worldwide. Delivery times vary depending on your location:

  • United States, Canada, Australia, United Kingdom: 7–15 business days

  • Europe: 8–18 business days

  • Rest of the world: 10–20 business days

Please note that shipping times are estimates and may vary due to customs delays, carrier issues, or seasonal demand.

Shipping Costs

  • Standard Shipping: Free on all orders

  • Express Shipping (optional): Available at checkout for an additional fee

Order Tracking

Once your order is shipped, you’ll receive a tracking number via email so you can follow your package every step of the way.
If you haven’t received your tracking number after 5 business days, please contact us at gjokolaarlind@gmail.com.

Delayed or Lost Packages

If your order is delayed beyond the estimated delivery window, please reach out to our support team.
We will contact the carrier to resolve the issue and ensure your items are delivered as soon as possible.
We are not responsible for delays caused by customs or incorrect shipping addresses.

Customs, Duties, and Taxes

International orders may be subject to customs fees or import taxes once the package reaches your country. These charges are the customer’s responsibility. We recommend checking with your local customs office for details before placing an order.

Contact Us

For any shipping-related questions or concerns, please contact us at gjokolaarlind@gmail.com.
Our support team is always ready to help you with your order and ensure a smooth delivery experience.